I got Casanova when I was in my mid 20’s… your 20’s can be a crazy time in life and when all else failed, he was my ride or die best friend for life. The best part of my day and night. Casanova was healthy and happy and could jump as high as my head! I thought he’d live till 17! Then one day I noticed a small mass on his lower abdomin. With in 2 days it grew to the size of a tennis ball and with in two weeks it was the size of a grapefruit. I took him to his Vet and they biopsied the mass and my worst fear came true… It was a very fast moving, aggressive cancer. I didn’t know if he could make it through a surgery, I wanted and needed to keep him forever but understand it would be very selfish of me to try to “fix him.” Casanova was so in sync with me, with my emotions and the thought of putting him down in a cold clinical environment was the worse possible idea in my mind. Trying to keep my emotions at bay so he wouldn’t sense anything, I tried to prepare. I shopped around looking for some sort of memorabilia to remember him by and was referred to Pet Passage by a local pet food store. I rushed over to Pet Passages, not exactly sure of what it was. The moment i walked in, I was happily surprised to see the warm, welcoming, inviting, home-like environment. I was greeted by a warm and kind women, named Wendy. With patient caring ears she listened to me as I sobbed and explained my situation. They offered several keepsakes, to honor my baby’s life. But they offered so much more. Peace of mind and a plan. Wendy explained the services they offer along with being very upfront and transparent about pricing. She gave me a business card for a Vet & explained that they are there for me 24/7. I then met with Wendy’s partner, Bob and he too was willing to listen, relate and console me the best way he could. A few days after my initial meeting, Casanova woke me up at 4:30 am. After really assessing Casanova’s condition I knew he was telling me it was his time to go. In a panic, I called pet passages instead of the Vet and Bob answered. Although it was extremely early he / they were there for me just like they said they’d be. He instructed me to call the Vet. I did and we were scheduled that same day. Boo was a very anxious dog and when we got there he was surprisingly calm. There were no other pets there, the atmosphere felt, smelled and looked like home and he walked in with no fear or reservations. We went into a room that was set up much like a living room, it was a familiar setting for him. They had a padded tabel to place him on. I was even allowed to lay with him till he took his last breath. The Vet walked us through the process and once he administered a mild sedative to make Casanova comfortable he allowed as much time as i needed before he administered the final step. Once Boo took his last breath the vet placed a beautiful purple blanket on him and gave me some time alone. When I finally forced myself to leave the room I met with Wendy and Bob. They wanted to make sure I picked out exactly what i needed to grieve his loss and to remember him by. I chose two paw imprints. They were ready the following day and were perfect, beautiful. When I picked them up I chatted with Wendy and Bob for a bit and was so thankful, grateful and relieved that I left my baby in such caring, compassionate gentle hands. I got to shake the hand of the man who last held my Boo and that ment so much to me. This has been the most difficult awful thing I have ever experienced and I am forever grateful to Pet Passages. They really did treat Casanova and I like family. I couldn’t have asked for a more perfect and peaceful way for Boo to go to Heaven. Bob and Wendy were my angels in disguise and I couldn’t have gotten through this without them. This experience truly changed me. Going forward, if my heart ever heals and I get a new best friend, I will only take him to PetPassages when his time comes, as they have earned my complete trust and respect.Thank you Pet Passages for everything you have done for both Casanova and myself!