I recently lost my best friend Otis, he was with us for 16 wonderful years. I contacted Pet Passages of Livonia and I am so glad we did! Bob walked us through the whole process and ensured us that Otis would be treated with love and respect as well as any pet should. You could tell Bob was passionate about what they do and there is a reason they are the best in the business. If you are looking to use them or know anybody that needs their services I highly recommend them.