Our dog, Carson, passed away very unexpectedly and we found Pet Passages from a Google search. Best decision we could have made for our beloved pet. The staff, especially Robert, were so comforting and reassuring. They explained exactly what would be done, when, and communicated in a timely and considerate manner. Pet Passages is a great company that really cares for their clients (both human and pet). Their Rainbow Bridge rooms are a beautiful place to say your goodbyes, their symbolic purple blanket to signify royalty is heartwarming, and their memorialization is just wonderful. Losing a pet is devastating, but they really find a way to ease the pain and sorrow for your loss. It brought us a tremendous sense of peace to know that our Carson was going to be taken care of with the utmost respect and consideration. They took the time to know his story and who he was to our family. We would highly recommend Pet Passages to anyone who has lost a pet.