Customer

Exceptional and Supportive Service

Our dog, Carson, passed away very unexpectedly and we found Pet Passages from a Google search. Best decision we could have made for our beloved pet. The staff, especially Robert, were so comforting and reassuring. They explained exactly what would…
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So Grateful

I recently had a unique situation regarding a beloved dog of mine that we had buried on our property and have now decided to move and didn’t want to leave him behind. Because of this, I reached out to Pet…
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Superb Establishment

Pet Passages is a top notch place. Bob treated my dog with love and care as if he were his own. My dog was laid out carefully in a private room, I stayed there as long as I needed to…
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Sir Lenny

We recently lost our precious Yorkie Lenny and we feel very fortunate to have found Pet Passages of Livonia to help us with his cremation. We wanted to ensure that Lenny was in good hands and that whoever was caring…
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Ms

Rygel passed last night at home. He has been laid to rest with Pet Passages based on a recommendation from my vet. Their price was the most reasonable and they even came and picked him up for free. The gentleman…
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Lucy

In this most difficult of times dealing with COVID19 and isolation, I lost my beloved parrot, Lucy. She was with me for over twenty years. My dear friend, Cheryl, contacted Pet Passages. Bob Sutton came to my home today and…
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Thank you

My dog was hit by a car that ran from the scene. I called them at almost 12 and was surprised someone answered. The owners were very nice and sweet and made the process go by so much smoother. We…
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Bandits Journey

Bandit was 18 years old when he passed. I rescued him from the middle of the street when he was 14 weeks old. I cannot tell you the amount of kindness, caring, and comfort that Bob showed to me and…
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Warm, Caring People and a Serene Environment

It was a very hard decision to make but we knew that our precious kitty, Albiny, had been suffering for some time. I was nervous about making the call, but as soon as Bob of Pet Passages answered the phone,…
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Compassion Care and Love

I can’t say enough about this company. They take care of everything. I made the call that no one wants to make and they have a vet they work with and schedule for you and make all the arrangements once…
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Real Compassion

Although I was devastated to have to make the decision to put Drako down, we were blessed to have such a caring and compassionate staff at Pet passages to guide us through this heartbreaking process. Thank you to each and…
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Comforting Experience

When our Beloved Bailey passed away at home on Sunday, we were devastated. I did some online research and decided to call Pet Passages- Livonia. I immediately received a text saying we would receive a call within 5 minutes. When…
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Caillie our lovable corgie

Caillie was a very sweet and friendly pet. She loved everybody. Got along well with other dogs especially with her housemate, our min-pin Abbey. She was a happy dog she would run with a smile on her face and her…
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Huey my dog cow

My family and I just went through Pet Passages on 7/4/21. Being a holiday weekend we were at a loss of what to do. My Huey weighing in at 210+ lbs also did not help. My sister found Pet Passages…
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BEAR

First. Thank you Bob and Wendy for what you do. 12-16-20 was a Rough day putting down my buddy. 140lb Chocolate lab BEAR. 8yrs old full of cancer. Just before Christmas. Bob showed up at 3 just like Wendy said…
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Shadows Memorial

Thank You Bob and Wendy, for the Beautiful Memorial Items ! And Thank You for the Compassion and Respect you’ve shown Shadow and myself during this incredibly difficult time ! I will cherish her memory with the wonderful memorial items…
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Jack

Pet Passages did a wonderful job in taking care of my dog Jack after he passed. They took care of everything for us. Would recommend to anyone.

Gratitude

Thank you Pet Passages for your assistance at a recent fire. Bob & Wendy your compassion & willingness to take care of the lost pets made a difficult & sad experience less painful for all involved. You have my sincere…
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